Contact customer service
Our hotline is staffed by three operators from 9:00 a.m. to 4:00 p.m. Unfortunately, we are not always able to handle too many calls at the same time. If you have a problem connecting to the customer care service, please fill out the form below. Our employee will contact you as soon as possible.
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Gift cards
A Gift Card is a very popular form of gift. The recipient will choose the best gift for themselves from a wide range of products from our offer, so you don’t have to worry about whether it will suit their taste.
We send the cards within 24 hours of the payment being credited to our account.
Useful Hint
NEGATIV gift card is never expired, it is a great idea for any occasion gift, and its value can be used for any item available in our offer.
What does the card look like and how to use it?
When you order a NEGATIV gift card, you receive a physical card with a unique PIN number that allows you to use it on one of our trading platforms.
When placing an order, enter the PIN number of the received card in the "Gift card" field. The amount of the purchased card value is deducted from the order placed. If the order amount is lower than the card value, the remaining amount can be used to place subsequent orders.

Moreover, we can send it directly to the recipient, attaching a note with wishes. The gift card can be issued in your name.
Do you have any questions or doubts?
Our hotline is open on weekdays from 9:00 a.m. to 4:00 p.m
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